Finance · Accounting · Tax · Business Operations

More than an accountant.
I make complex businesses work.

When the numbers don't add up, the process keeps breaking, or nobody knows where to start - that's where I do my best work. I connect finance, tax, operations and people into systems that actually hold.

Top Rated on Upwork · 100% Job Success

15+ yearsIndonesiaSingaporeHong KongUnited StatesCayman IslandsMaster's in AccountingBrevet Tax A & BXero AdvisorQuickBooks ProAdvisorUpwork Top Rated100% Job Success
01 - When your business gets complicated

Business problems rarely stay in one department.

A cash-flow problem is often a reporting problem. A tax problem usually starts with missing documents. An operations problem often comes from a process nobody wrote down.

Most people fix the symptom. I look for the cause - across the numbers, the processes, the controls and the people - and build something that stops it from happening again.

My method: Understand the problem → Find the root cause → Build the system → Make it work.

02 - What I do

How I help

🇮🇩

For businesses in Indonesia

I handle the full cycle: bookkeeping, financial statements and tax reporting.

  • Business setup and administrative coordination
  • Accounting, financial statements and monthly dashboards
  • Tax and compliance: PPh, PPN, withholding, Coretax and reconciliations
  • Payroll, BPJS, KPIs, systems, SOPs and internal controls
🌍

For businesses overseas

I provide remote bookkeeping and financial dashboards.

  • Financial and business management reporting
  • Bookkeeping, reconciliations and accounting-system setup
  • Budgeting, forecasting, cash flow and performance reporting
  • Tax-related administration and authority queries
01
Financial & business management
Know where your money is going and what to do next.
Management reporting, budgeting and forecasting, cash flow, KPIs and decision support.
Reporting · KPIs · Cash Flow
02
Accounting & bookkeeping
Bookkeeping you can trust and read.
Full-cycle bookkeeping, reconciliations, month-end close, financial statements, dashboards and system setup.
Books · Close · Systems
03
Tax & compliance
Organized records and no missed deadlines.
Monthly and annual tax, PPh, PPN, withholding, Coretax support, reconciliations and compliance calendars.
Tax · Coretax · Compliance
04
Business setup in Indonesia
The financial and administrative side of starting or restructuring a company.
NPWP, BPJS, LKPM, payroll setup and operational coordination.
Setup · NPWP · BPJS
05
Systems & operations
Processes your team can actually follow.
SOPs, workflows, approval flows, internal controls and expense controls.
SOPs · Controls · Workflows
06
People, hiring & clean-up
Hiring structure, job ads, CV screening, HR frameworks and payroll contracts.
For messy books, missing documents and inconsistent reports: diagnose, fix and systemize.
People · Fix · Systemize
03 - For foreign owners in Indonesia

You shouldn't have to figure out Indonesia alone.

As a foreign owner, you're often dealing with an accountant, a notary, a lawyer, a tax office and your own team - in two languages, at the same time.

I become the one person who sees all of it. I keep the finance side organized, tell you what needs attention before it becomes a problem, and bring in the right professional when legal, notarial or specialist tax work is needed.

How we work: Setup → Finance → Compliance → Operations → Reporting

Talk to me about your business in Indonesia

04 - Why work with me

What you get when you work with me.

◌
01

I see how the pieces fit.

Accounting, tax, operations and controls affect each other. I look at the whole business.

⌁
02

I know a business from front to end.

I led the business side of a Business Requirement Document project alongside a Big Four firm.

↗
03

I figure things out.

When something doesn't make sense, I keep digging until it does. Then I turn what I found into a practical solution.

+
04

I bring the right people.

I work with trusted networks of lawyers, notaries, compliance professionals and international advisors.

05 - How I work

A clear process, whatever the problem.

1. Understand

I learn how your business actually runs, not just what's in the books.

2. Diagnose

I find the gaps, risks and inconsistencies.

3. Structure

I design the fix: financial, operational or administrative.

4. Implement

I turn it into processes, controls and reports your team can use.

5. Improve

Once it's working, I make it simpler and easier to manage.

06 - Results

What this looks like in practice.

Client names are left out to protect confidentiality.

🏨
Villa & hospitality - Bali
Challenge A villa business growing faster than its finance, licensing and staffing could keep up with.
What I did Set up the chart of accounts and monthly bookkeeping, prepared financial statements and management reports, and coordinated compliance.
Outcome A well-compliant, financially well-managed operation. The owner decides based on clear numbers.
🎨
Children's playground & creative studio - Bali
Challenge A growing family venue that needed to understand its sales and build a reliable team.
What I did Took care of bookkeeping, financial statements and tax reporting, and built the HR framework.
Outcome Books and taxes are in order, and the owner knows what sells and when.
🇮🇩
Foreign-owned business structuring - Indonesia
Challenge Foreign owners were unsure whether company structure, licenses and tax setup would hold up.
What I did Reviewed structure and ownership risks, advised on classification and VAT, and prepared reporting.
Outcome A clear, compliant structure the owner understands.
⚖
Tax examination support - Jakarta
Challenge A technology company facing a tax examination and labour compliance inspection at the same time.
What I did Reconciled the accounting system with Coretax records and attended the inspection visits.
Outcome An organized, well-documented position and a prepared representative in the room.
🇭🇰
International bookkeeping - Hong Kong
Challenge Multi-currency transactions spread across several banks and payment platforms.
What I did Took over ongoing bookkeeping, reconciled every account and currency, and delivered financial reports.
Outcome Clean, reconciled books and a clear dashboard view of the business.

What clients say

Trusted when it matters.

“Sylvia was an absolute pleasure to work with. From the beginning, she was supportive, efficient, and highly knowledgeable. We entrusted her with establishing our company's tax and compliance setup, and she delivered everything successfully while providing valuable information and advice along the way.”
Upwork client · PT PMA tax & compliance setup, Indonesia
“I had the pleasure of working with Sylvia as a bookkeeper, and I was consistently impressed by her precision, reliability, and deep knowledge of accounting tools like QuickBooks Online. She consistently delivered clean, well-organized financials.”
Jean Robert H. · Public Health Practitioners · Bookkeeping & Tax · Verified on Upwork, April 2025

07 - Experience

Local understanding. International perspective.

Industries

  • Villa & Hospitality
  • Real Estate & Property
  • Restaurants & F&B
  • Entertainment
  • Beauty
  • Manufacturing
  • Construction Materials
  • Trading & Distribution
  • Oil & Gas
  • Commodities
  • Technology
  • Retail
  • Professional Services

Countries

  • Indonesia
  • Singapore
  • Hong Kong
  • United States
  • Cayman Islands

Indonesia

End to end, from administration and compliance to finance operations, accounting and tax.

Singapore

Consulting and trading companies in space and lifestyle, beauty, and B2B trade across Singapore, Indonesia and Europe.

Hong Kong

Multi-currency bookkeeping and reporting across several banks and payment platforms.

United States

Bookkeeping for an entertainment company, and restaurant bookkeeping across multiple cities for a CPA firm.

Cayman Islands

Bookkeeping for a freelancing agency.

AI in finance

Finance and accounting subject matter expert for AI training: reviewing AI answers for accuracy, and testing whether a model stays correct when it is given wrong information.

Every industry works differently. The principles stay the same: understand the numbers, understand the operations, build controls that work.

08 - Tools

Software I work with

The software is a tool. What matters is knowing how the system behind it should work.

Xero
Xero
QuickBooks Online
QuickBooks Online
Accurate
Accurate
SAP Business One
SAP Business One
Zoho Books
Zoho Books
Odoo
Odoo
Excel
Excel · Google Sheets · Power BI · Coretax

Also experienced with Oracle NetSuite.

09 - Credentials

Education & professional background

Education & professional

Master's Degree in Accounting - Universitas Pancasila, Jakarta
Brevet Tax A & B - P3A Tridarma
Chartered Accountant Review - PPA Universitas Indonesia
Australian GST

Accounting software & payroll

Xero Advisor · Xero Payroll Specialist
QuickBooks Online Advanced ProAdvisor · QuickBooks Payroll
Intuit Bookkeeping Certification · ADP Payroll Certificate

Data & analysis

Power BI / Financial Dashboards - IBM
Google Data Analytics · Financial Accounting · Business Analysis - Coursera

Languages

English · Bahasa Indonesia · French (B1)

10 - About Sylvia

Hi, I'm Sylvia.

I've spent 15+ years in accounting, finance, tax and operations - in Indonesia and with businesses in Singapore, Hong Kong, the US and the Cayman Islands.

Along the way, I was the business PIC for a Business Requirement Document project with a Big Four firm. I have also helped train and test AI models on finance and accounting. It taught me exactly where AI gets the numbers right, and where it still needs someone who truly understands them.

Somewhere along the way, I became the person people call when something doesn't make sense. The books that won't reconcile. The structure nobody can explain. The business that grew faster than its systems.

Give me the complexity. I'll find the system.

Let's work together

Let's make your business work better.

Starting a company in Indonesia, cleaning up the books, or running a business that's outgrown spreadsheets - tell me what's happening. We'll work out what needs to happen next.

Retainer, one-off project or clean-up - I'll recommend what fits after our first call.

Top Rated on Upwork with a 100% Job Success score.